wickt71 Privacy Policy

1 What Information We Collect

wickt71 collects various types of information when you register an account and use the platform. A detailed description of the information collected is provided below:

• Identity Information: Full name, date of birth, national ID card or passport number.
• Contact Information: Email address, mobile number, and current address.
• Financial Information: Payment method details (such as bKash, Nagad, Rocket account numbers), transaction history.
• Technical Information: IP address, browser type, device information, cookie data, and time spent on the site.
• Gaming Information: Game play history, betting patterns, win and loss records.
• Communication Records: Details of your conversations with our customer service team.

2 How We Collect Information

wickt71 collects your information in the following ways:

• Directly Provided Information: Information you provide yourself during account registration, verification processes, and transactions.
• Automatic Collection: Information collected through cookies, pixel tags, and similar technologies when you visit our website.
• Third-Party Sources: Information received through payment providers and identity verification services.

3 Purpose of Using Information

wickt71 uses the collected information only for the following legitimate purposes:

• For creating, verifying, and managing accounts.
• For processing deposits, withdrawals, and other financial transactions.
• For preventing fraud, combating money laundering, and ensuring platform security.
• For providing customer service, resolving complaints, and offering technical support.
• For informing you about new bonuses, promotional offers, and platform updates (only if you have given consent).
• For monitoring user behaviour to ensure responsible gaming.
• For complying with applicable laws and regulations.

4 Data Storage and Security

wickt71 has put in place industry-standard technical and organisational measures to keep your personal information secure:

• SSL Encryption: All data transfers are protected by 256-bit SSL encryption.
• Secure Servers: Your information is stored in secure data centres where unauthorised access is prevented.
• Access Controls: Only authorised staff can access the information needed for specific tasks.
• Regular Audits: Our security measures are regularly reviewed and improved.
• Data Retention Period: Information may be retained for a specified period after account closure to meet applicable legal obligations.

5 Sharing Information with Third Parties

wickt71 never sells, rents, or shares your personal information with third parties for commercial purposes. However, limited information may be shared in the following circumstances:

• Payment Providers: Necessary financial information shared with bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: Shared with trusted verification partners to confirm account verification.
• Legal Obligations: In response to a court order or a lawful request from a relevant authority.
• Fraud Prevention: When required to investigate illegal activity or fraudulent behaviour.

All of the above third parties are contractually bound to uphold our privacy standards and may only use the information for the specified purpose.

6 Cookie Policy

wickt71 uses cookies on its website. Cookies are small data files stored in your browser that help improve the functionality of the site.

• Essential Cookies: Required for login sessions, security, and core site functions. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Collect statistics to understand how the site is used.

You can control cookies from your browser settings. However, disabling cookies may cause issues when using some features of the site.

7 Your Rights

As a user of the wickt71 platform, you have the following rights regarding your own information:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: You can request that incorrect or incomplete information be corrected.
• Right to Deletion: In certain circumstances, you can request that your information be deleted (this may not apply where legal obligations exist).
• Right to Restrict Processing: You can object to your information being used for specific purposes.
• Right to Withdraw from Marketing Communications: You can request to stop receiving promotional emails or messages.

To exercise these rights, contact our support team. We will generally respond to your request within 30 working days.

8 Protection of Minors' Information

wickt71 strictly prohibits registration by anyone under the age of 21. Our platform is for users aged 21 and above only. An age verification process is followed when creating an account.

If we ever become aware that a minor has created an account, that account will be immediately closed, all associated information will be deleted, and any deposits will be returned.

9 International Transfer of Information

Your information may be stored or processed on servers located outside Bangladesh. In such cases, appropriate protection measures are ensured at the destination. We ensure that the standards of this privacy policy are maintained during international data transfers and that all parties involved give equal attention to data protection.

10 Policy Changes and Updates

wickt71 reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• A notification will be displayed on the website.
• The "Last Updated" date at the top of the policy will change.

If you continue using our services after changes are made, you will be considered to have agreed to the updated policy. If you do not agree to the new policy, you may request to close your account.

11 Responsible Gaming and Data Protection

wickt71 analyses information about your gaming behaviour to ensure responsible gaming. The purpose of this analysis is to identify potentially problematic gaming patterns and to provide assistance where needed.

If you would like to use responsible gaming tools such as setting gaming limits, self-exclusion, or temporarily suspending your account, please contact our support team. For more details, visit our Responsible Gaming page.

12 Privacy Contact

If you have any questions, complaints, or requests to exercise your data rights regarding this privacy policy, please contact us through any of the following channels: